Among the several printer machines that are available, Epson is one of the best. Even though Epson printers are good, however, you can encounter many kinds of error on it. Some of the common problems that you might face while using this device are paper jams and driver issues. There are some other issues also like print queue fully loaded, power cable issue, poor-quality print, ink cartridge glitch, etc. Please call us Epson printer tech support customer service number +1-800-201-4179 to solve any inquiry.
Epson
printer customer service is going to present you with the common Epson printer
problems and solutions. The Epson printer supports immediate section that
follows after this one will give the answers to all the common problems that
you can face on an Epson printer. So, if you are an Epson printer user, you can
call to Epson printer support team as a complete guide to resolve the common
Epson printer issues.
Common Epson Printer Problems and their
Solutions
This is the section of the
Epson printer customer support number that will provide with simple, elaborate
points and guidance to the common Epson printer problems and solutions.
Points to Clear Paper Jam on Epson Printer
Epson printer customer
service number is provided the method that will give you all the steps that can
help to eliminate any paper jam issue on your Epson printer. For that, you are
needed to follow each and every step below, accordingly.
1) First, if some print jobs are present in the queue,
then cancel those before you begin on the PC.
2) Now, shut down the printer and open the front lid to
look into the internals. If any paper got jammed on the roller, then gently
pull it out.
3) After that, close the lid and press on the ‘Power’
button to start the device. Then, tap on the button ‘Start’ and try to print
the document.
4) If the paper jam error recurs, then switch off the
printer
5) Next, look at the input and output tray of the
printer. Once you have located the paper that got stuck within any one of those
trays, take out the crumpled paper.
6) After that, do a total scan of the printer for any
paper jams and torn pieces of paper. If you find anything, then just remove
them.
7) Once everything is over, switch on the printer.
8) Finally, keep the new set of papers on the input
tray very gently, and then attempt to print a document of your choice and check
if this problem comes back or not.
Inspection of Power Cable
Sometimes the power cable of
the printer gives you many kinds of problems. So, here in Epson printer
customer support instant solution method, you will get the solutions to easily
correct this problem. In order to do it, follow the steps beneath.
1) First, carefully inspect the power cable of your
printer and see if there is any kind of damages on it. If there is any sort of
puncture, then, do not plug it in the device. Replace the cable first and then
switch the printer on.
2) If you see that there is no damage on the cable and
still the device is not working, the first thing you need to do is to check the
‘Power’ button on the printer to see if you can press it fully or not. If not,
then replace the button. Otherwise, the LED light has a problem, so change
that.
3) Sometimes, if everything seems fine within the printer
and still you cannot power it on, then the wall socket is at fault. Thus, try
to connect the device on another socket and see if the printer works or not.
4) Even when you try to connect the printer via the surge
protector, this problem can crop up. In order to correctly use the device, plug
it on the main wall socket.
You can call anytime and solve your problems with Epson printer customer service.
Epson Printer Driver Problem?
A printer driver is a
software that helps to make a communication between the printer and computer.
Now, there is a driver for the Epson printer also. If the driver is corrupt or
has not been updated recently, then there will be many kinds of problems, for
example, a disruption in communication between the Epson device and PC. In
order to correct this glitch, the only solution is to update the driver of the
printer. To do that, follow the steps beneath.
1) First, tap on the ‘Cortana Logo’ to open the search
box. Within that box, type ‘control panel’ and then hit the ‘Enter’ key. Now,
from the result of this search, locate the option ‘Control Panel’.
2) Then, right-click on that option, and next, choose the
sub-option ‘Run as administrator’ from the list. This will launch a new window
called ‘Control Panel’.
3) On this window, navigate and select the category
‘Hardware and Sound’. Now, on the window that comes up, go to the option
‘Devices and Printers’.
4) Under that option, locate and choose the link ‘Device
Manager’. A new window will open up.
5) Within the new window, all the devices that are
installed on the computer will be in a list. So, from that list, find the
device ‘Print queues’ and click it to expand.
6) Now, from the expanded list, choose the Epson driver
and right-click on it. Next, select the option ‘Update driver software…’ from
the popup option list.
7) Once again a new window will show up. On it, there
will be two links: ‘Search automatically for updated driver software’ and
‘Browse my computer for driver software’. Out of the two, select the first one.
8) Once you do that, the Windows Operating System will
look for any updates within the internet. If an update is available for the
printer, then that will be downloaded and installed automatically.
9) After the installation is complete, to save any changes,
restart the computer. After the next boot, try to print something on the
printer and see if you are still getting this error or not.
Unclog Printhead in Epson Printer
If the printhead has some
dust, debris or clogged with dry ink, then the easiest solution is to clean it
with a lint-free cloth or paper towel. To perform the cleaning process, follow
the instructions below.
1) First, switch off the printer and unplug the power
cable from the wall socket.
2) Now, pull the cover on the upper side of the device towards
you and open it. Next, you will see all the internal components of the printer.
3) Locate the printhead, then take a lint-free cloth and
gently wipe it over the printhead. Do it for at least five minutes.
4) After that, take a damp lint-free cloth and clean the
printhead with it until you see any dirt or ink gets collected on it. For
around five minutes perform this process.
5) Then, once again take the damp lint-free cloth and
repeat the above process for another five minutes. At last, use a dry lint-free
cloth and wipe the printhead clean.
6) Once the cleaning process is over, close the top cover
and turn the printer on.
7) Lastly, try to print many documents and look at the
quality of the print that comes out of the device. If it does the job then, all
well and good. But, if it does not, repeat the cleaning process and then check
whether the printout is good or not.
Delete the Print Queue of Epson Printer
When a document is stuck in
the print queue due to some glitch, then the other print jobs cannot perform one after another. Therefore, the solution is to remove all the other jobs from
the print queue. In order to that, follow the steps below.
1) First, right-click on the ‘Windows’ logo present on
the taskbar. After that, from the options menu that comes up, choose the ‘Run’
option. This will open a new dialog box called ‘Run’.
2) When this dialog box comes up, just beside the label ‘Open:’
type the text “cmd” and then hit the button ‘OK’. This opens a new window
‘Command Prompt’.
3) On this window, type the command “net stop spooler”
and then hit the key ‘Enter’. This command basically stops the print queue
service from being executed.
4) Next, input the second command “del
%windir%\system32\spool\printers\*.* /q” and then, to execute it click on the
‘Enter’ key. This command clears all the print jobs that are present within the
print queue folder.
5) Now, type in the final command “net start spooler” and
press ‘Enter’ to execute. This is the command that initiates the print spooler
service once again. Once it starts, this service can accept current print jobs.
6) At last, quite the Command Prompt window and restart
the computer.
Procedure to Replace the Ink Cartridge
When there is no or very
less amount of ink present within the cartridge of the Epson printer, then you
cannot print any document or while attempting to print something you will get
an error. Therefore, to eradicate this issue, you must follow the steps below.
1) First, switch off the printer and take out the power
cable from the wall socket.
2) Then, open the lid on the top of the printer to reveal
all the internal parts of the device. Once you see those parts, locate the
section that has the ink cartridges.
3) Next, plug in the printer and switch it on. After
that, go to the control panel and press the ‘Stop’ button on the extreme right
side.
4) Now, see the cartridges that are low or empty one
after another. Press on both the sides of the cartridge and pull them out in
order to remove.
5) After that, open the new cartridges from their
packaging and shake them gently for four to five times. Do not spill the ink
while you shake the cartridge.
6) Now, locate a yellow stripe on the side of each
cartridge and remove it from them.
7) Next, insert the new cartridge into the slot and
properly place it until you hear a ‘click’ sound.
8) Repeat the previous steps for all cartridges that you
replace. Then, close the front lid of the printer.
9) After that, hit the button ‘Stop’ on the control panel
to initiate the charging procedure of the ink. This may take two to three
minutes to complete. While this process goes on, the LED light on the ‘Power’
button flashes.
10) Once the flashing light stops and becomes static, it
means the replacement of the new cartridge is over.
If you need any other information, please connect our team Epson printer tech support experts.
To Conclude
The Epson printer customer service above methods provide
you with Epson printer problems and solutions. If you follow all the steps on
each and every method, then any problems related to the Epson printer can be
rectified. If even after following those steps you still cannot correct the
issues on your device, then do not worry. Just, provide the query you have
encountered in the comment section below this post.
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